Data protection and privacy
Privacy Policy
This Privacy Policy explains how KIBOPC collects, uses, stores and protects personal data in connection with orders, PC builds, service packages, support requests, payments and website functionality.
1. Data controller
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The data controller for this website is KIBOPC. For privacy enquiries, requests or complaints, contact support.kibopc@gmail.com.
2. Personal data we may collect
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We may collect your name, email address, billing and delivery details, phone number where provided, order information, service request details, device information supplied by you, support messages and technical information needed for website security and operation.
3. How we use personal data
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We use personal data to operate the website, process orders, manage payments, provide quotes, arrange delivery, handle service packages, send order or service updates, respond to support requests, prevent fraud, maintain security and comply with legal obligations.
4. Payments
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Online card payments are processed by Stripe. KIBOPC does not intentionally collect or store full credit card or debit card details on its own website or local systems. Stripe processes payment information under its own privacy, security and compliance arrangements.
5. Service devices and customer data
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If you send a device for diagnostics, repair, upgrade or configuration, you are responsible for backing up your data before sending it to KIBOPC. We only access device information or software where reasonably necessary to perform the requested service.
6. Email and customer communications
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KIBOPC may send emails relating to orders, payment confirmation, delivery updates, service status, support, warranty matters, cancellation requests and legal or policy notices. Marketing emails will only be sent where allowed by law.
7. Cookies and similar technologies
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We use necessary cookies and local storage for core website functionality, shopping features, sessions and security. Where non-essential cookies or analytics are added, they should be used in accordance with applicable consent requirements.
8. Sharing of data
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Personal data may be shared where necessary with service providers involved in hosting, payment processing, email delivery, order fulfilment, courier services, fraud prevention, analytics, accounting, legal compliance or customer support.
9. International transfers
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Where personal data is transferred outside the European Economic Area, such transfers should be protected by an appropriate legal mechanism recognised under GDPR, such as adequacy decisions or standard contractual clauses.
10. Data retention
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We retain personal data only for as long as necessary for contractual, legal, tax, accounting, support, dispute resolution, warranty and legitimate operational purposes.
11. Your rights
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Subject to applicable law, you may have the right to access, rectify, erase, restrict, object to certain processing and request portability of your personal data. You may also lodge a complaint with a competent supervisory authority, including the Data Protection Commission in Ireland where relevant.
12. Security
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We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, misuse, alteration or disclosure.
1. Data controller
The data controller for this website is KIBOPC. For privacy enquiries, requests or complaints, contact support.kibopc@gmail.com.
2. Personal data we may collect
We may collect your name, email address, billing and delivery details, phone number where provided, order information, service request details, device information supplied by you, support messages and technical information needed for website security and operation.
3. How we use personal data
We use personal data to operate the website, process orders, manage payments, provide quotes, arrange delivery, handle service packages, send order or service updates, respond to support requests, prevent fraud, maintain security and comply with legal obligations.
4. Payments
Online card payments are processed by Stripe. KIBOPC does not intentionally collect or store full credit card or debit card details on its own website or local systems. Stripe processes payment information under its own privacy, security and compliance arrangements.
5. Service devices and customer data
If you send a device for diagnostics, repair, upgrade or configuration, you are responsible for backing up your data before sending it to KIBOPC. We only access device information or software where reasonably necessary to perform the requested service.
6. Email and customer communications
KIBOPC may send emails relating to orders, payment confirmation, delivery updates, service status, support, warranty matters, cancellation requests and legal or policy notices. Marketing emails will only be sent where allowed by law.
7. Cookies and similar technologies
We use necessary cookies and local storage for core website functionality, shopping features, sessions and security. Where non-essential cookies or analytics are added, they should be used in accordance with applicable consent requirements.
8. Sharing of data
Personal data may be shared where necessary with service providers involved in hosting, payment processing, email delivery, order fulfilment, courier services, fraud prevention, analytics, accounting, legal compliance or customer support.
9. International transfers
Where personal data is transferred outside the European Economic Area, such transfers should be protected by an appropriate legal mechanism recognised under GDPR, such as adequacy decisions or standard contractual clauses.
10. Data retention
We retain personal data only for as long as necessary for contractual, legal, tax, accounting, support, dispute resolution, warranty and legitimate operational purposes.
11. Your rights
Subject to applicable law, you may have the right to access, rectify, erase, restrict, object to certain processing and request portability of your personal data. You may also lodge a complaint with a competent supervisory authority, including the Data Protection Commission in Ireland where relevant.
12. Security
We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, misuse, alteration or disclosure.
Privacy contact
For privacy requests, order data questions or service-related data concerns, contact KIBOPC at support.kibopc@gmail.com.